Shipping Policy
At MazicalBox, we’re committed to delivering your orders swiftly and securely across India. Please take a moment to review our shipping terms below.
🚚 Order Processing Time
- Prepaid Orders: Shipped as soon as possible after the order is placed.
- Cash on Delivery (COD) Orders: Shipped once we confirm your order via phone or WhatsApp.
✔ 100% of confirmed orders are dispatched within 1–2 business days. Orders placed on weekends are shipped on the next working day.
⏱️ Delivery Time
Delivery times vary depending on your location. In rare cases, there may be delays due to courier issues. We do our best to ensure timely delivery regardless.
🔍 Order Tracking
Once shipped, you’ll receive a tracking link via Email & SMS.
- Track via the “Track Your Order” page on our website
- WhatsApp us at +91 77649 84052
- Email us at support@mazicalbox.com
❌ Failed Delivery Policy
If delivery fails due to reasons such as incorrect address or customer unavailability, the package will be returned to us. The return shipping cost will be deducted from your refund amount.
🚛 Our Delivery Partners
We work with reliable courier partners including:
Blue Dart, DTDC, Delhivery, India Post, XpressBees, Ecom Express, Shree Mahavir Express, and Shree Mahabali Express
📦 Upon Receiving Your Order
Please inspect your package upon delivery. If it appears damaged or tampered:
- Refuse delivery
- Or sign as “Damaged” and contact us the same day
🚩 Delivery on Holidays
We do not process or deliver orders on Sundays or public holidays. Orders are dispatched the next working day.
📍 Address & Contact
MazicalBox
Dimna, Jamshedpur – 831012
Jharkhand, India
Phone/WhatsApp: +91 77649 84052
Email: support@mazicalbox.com
⚠️ Important Before Ordering
- Double-check your shipping address and pin code
- Ensure your mobile number is correct for delivery updates
- Verify your selected product details (size, color, etc.)
